Privacy Policy.
Last Updated: August 2026
1. Introduction
Luminis PTE. Ltd. (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using the Graphite Affiliates website.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared and the choices available to you regarding your personal information.
By using this website, you acknowledge the practices described in this Privacy Policy.
2. Who We Are
Graphite Affiliates is operated by Luminis PTE. Ltd.
If you have any questions about this Privacy Policy or how we handle your personal information, please visit our Contact Us page.
3. Information We Collect
The information we collect depends on how you interact with our website and services.
We may collect information that you provide directly to us, including:
- First and last name
- Email address
- Phone number
- Information submitted through our contact forms
- Account or registration information
- Communications with our team
- Marketing communication preferences
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit or use our website, such as your browser type, device information, IP address, pages visited, referring pages and general website activity.
4. How We Collect Information
We may collect personal information when you:
- Complete a form on our website
- Register for an account
- Contact or communicate with us
- Subscribe to marketing communications
- Use or interact with our website and services
- Voluntarily provide information to us
Certain technical and usage information may also be collected automatically through cookies and similar technologies.
5. How We Use Your Information
We may use information collected through the website to:
- Respond to enquiries and requests
- Provide customer and account support
- Create and manage accounts
- Manage our business relationships
- Provide and improve our website and services
- Communicate important service or account information
- Send marketing and promotional communications
- Understand how visitors use our website
- Measure and improve website performance
- Maintain the security and integrity of our systems
- Maintain administrative and business records
- Prevent or investigate misuse, fraud or security issues
- Comply with applicable legal and regulatory requirements
- Protect our rights and legitimate business interests
We only use personal information for purposes reasonably connected to our business and the services we provide.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website activity and improve the user experience.
Cookies are small files that may be stored on your device when you visit a website.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website function.
7. Marketing Communications
We may send marketing, promotional or informational communications where you have chosen to receive them or where otherwise permitted.
These communications may include company news, service updates, promotions and other information we believe may be relevant to you.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication.
You may still receive essential administrative, account or service-related communications where necessary.
8. Sharing Your Information
We may share personal information with trusted third parties where reasonably necessary to operate our website, provide our services or conduct our business.
These third parties may include service providers that assist with:
- Website and technical services
- Communications
- Data storage and processing
- Reporting and business administration
- Security and fraud prevention
- Professional or legal services
We may also disclose information where required by law, regulation, legal process or a lawful request from an appropriate authority.
Personal information may also be disclosed where necessary to protect our rights, property, services or users.
If our business or part of our business is sold, transferred, merged or reorganised, personal information may be transferred as part of that transaction.
9. International Data Transfers
Some service providers used to operate our website and business may process or store information outside Singapore.
Where personal information is transferred internationally, we take reasonable steps to ensure that it is handled appropriately and in accordance with applicable data protection requirements.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time information is retained may depend on the nature of the information, our business requirements and any applicable legal, accounting, regulatory or administrative obligations.
When personal information is no longer required, we may delete, anonymise or otherwise securely dispose of it where appropriate.
11. Data Security
We take reasonable administrative, organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Access to personal information is limited where appropriate to people and service providers who require it for legitimate business purposes.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on the circumstances and applicable law, you may have rights relating to the personal information we hold about you.
These may include the ability to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Ask questions about how your information is collected or used
- Request that certain communications stop
We may need to verify your identity before processing certain requests.
To submit a privacy-related request, please use our Contact Us page.
13. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We do not control how independent third parties collect, use or protect personal information. Their websites and services are subject to their own privacy policies and terms.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
14. Children's Privacy
Our website and services are intended for adults and are not directed at children.
We do not knowingly seek to collect personal information from children. If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to address the matter.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.
Any revised Privacy Policy will be published on this page with an updated revision date.
We encourage visitors to review this page periodically to stay informed about how personal information is handled.
16. Contact Us
If you have questions about this Privacy Policy, your personal information or how we handle privacy-related matters, please visit our Contact Us page.